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Shipping & Returns

 

Returns Policy

You may return most undamaged items within 30 days of delivery for a refund. Custom manufactured products and those embroidery are a non-refundable item. We provide a 
pre-paid return label. Please note that in the case of return for refunds, the cost of return shipping will be subtracted from your refund amount. There is no charge for return shipping if the item is being returned for an exchange or the item was damaged or defective. 

 The costs of return shipping are below for your information. The return shipping method is automatically selected based on the shipment weight. Pre-paid return shipping is not available for international orders.  

USPS Priority Mail Return - 6.95 

Refunds are processed within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If the item is returned in damaged condition we will be unable to refund you for that item.

If you need to return an item for refund or exchange, please contact us by email at support@crazykfarm.com and provide your name, order number, item(s) to be returned and reason for return (refund or exchange). If you are returning an item for an exchange, please specify the item you would like. Once we receive your return/exchange request, we will email you with the return confirmation within 24 hours.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations, such as eggs.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.